ΘΕΜΑΤΙΚΗ ΠΥΛΗ

Abstract : National culture is becoming more and more recognized as a key element in determining the success or failure of quality initiatives. The adoption and the impact of quality management programs have differed from one country to the other. This paper outlines Quality Assurance and Total Quality Management and proposes the national culture dimensions that facilitate their implementation. The model of national culture developed by Hofstede is used for this purpose.

Abstract : Discussions of quality in library cataloguing are traced from early library science literature to current debates. Three studies that examine dimensions of quality cataloguing in academic libraries, public libraries, and school libraries and a review of vendor processes update the issues surrounding a definition of bibliographic record quality and quality assurance processes.

Abstract: Quality Management is one of the management challenges in libraries. The quality of the service provided makes the difference between academic libraries and other information service providers. There are a variety of quality management projects – mainly in public –libraries in Germany of which some will be introduced in this paper. Best practices in two academic libraries reveal how Total Quality Management (TQM) can be implemented and established in the day-to-day management of libraries successfully.

Η ιστοσελίδα στοχεύει στην υποστήριξη της πληροφόρησης για θέματα βιβλιοθηκών