Interlibrary (ILL) loan services supplement libraries’ collections by obtaining
materials needed for research, scholarship and private study that are not
available at a user’s home institution. Research and academic libraries place ILL
requests on behalf of faculty, staff, and students for returnable items (e.g., books,
audiovisual items, microfilms) and non-returnable items (e.g., copies of journal
articles, conference papers) usually to obtain material out of scope for the