Η ιστοσελίδα της Lisu που εδράζεται στο Πανεπιστήμιο του Loughborough περιλαμβάνει αναλυτικές πληροφορίες για την Υπηρεσία, την αποστολή και την ιστορίας της. Επίσης, παρέχεται πρόσβαση στις δημοσιεύσεις της Υπηρεσίας, Νέα, ενώ παρέχεται και υποστήριξη υπό τη μορφή παροχής συμβουλών για το σχεδιασμό ερευνών, την επεξεργασία, ανάλυση και ερμηνεία των δεδομένων κτλ.

Abstract : The Web sites that academic libraries are developing for their research communities represent an important new aspect of information management. Comparative statistical analysis of Web site usage among similar institutions would improve librarians’ ability to evaluate the effectiveness of their efforts. A centralized voluntary reporting structure for Web server usage statistics, coordinated by the Association of Research Libraries’ (ARL’s) Office of Statistics, would provide a significant service to academic librarians.

Abstract : This survey was a joint initiative between Society of College, National, and University Libraries (SCONUL) and the Association of Research Libraries (ARL), that since 2004 has sponsored a program to assist libraries with the assessment of services that they offer their users and the processes that support those services. It was based on an ARL SPEC survey published as SPEC Kit 303 Library Assessment in December 2007.

Abstract :  Purpose – It remains unresolved from the literature whether benchmarking is a useful and appropriate tool for the library and information services sector. The aim of this research is to gather evidence to establish whether benchmarking provides a real and lasting benefit to library and information services.